Called at 6:30 in the morning of Jan. 25th for a furnace blowing cold air. Someone was here in 40 minutes and quickly diagnosed the problem. Within hours a new furnace was installed and we had heat again. Every repair person was courteous, knowledgeable and ready to answer any questions we had. Rex took care of the paperwork for our NYSEG rebate and once the work was done he returned to check it out. Would not use anyone else in the future for heating and cooling problems.